It can be frustrating when you log into your Amazon account and suddenly find everything displayed in Spanish instead of your preferred language, usually English. There are several potential reasons why your Amazon account may have switched to Spanish, and luckily, there are also easy ways to change it back to English across both the Amazon website and mobile app.
Possible Reasons Why Amazon is in Spanish
Here are some of the most common reasons your Amazon account may have suddenly switched to Spanish:
You Changed Your Amazon Language Settings
The most straightforward reason is that you or someone else who uses your Amazon account accidentally changed the language settings to Spanish.
Amazon allows you to set your preferred language in your account settings. So, if this got switched to Spanish, it would change the display language.
Your Browser Language Settings Changed
Your web browser may have Spanish set as the default language or as a preferred language. So when you access Amazon, it defaults to matching your browser’s language.
Check your browser settings to see if Spanish is set there. This could override your Amazon language preferences.
You Opened the Spanish Amazon Website
Amazon has different country-specific sites like Amazon.es for Spain and Amazon.mx for Mexico. These sites automatically display in the local language.
So, if you accidentally access the Spanish site version, you’ll see everything in Spanish.
Your Location Changed
Amazon may automatically switch languages based on your device’s location.
For example, if you travel to a Spanish-speaking country and access Amazon, it may change to match the local language.
Your VPN or Proxy Settings Changed
If you use a VPN or proxy that routes your traffic through a Spanish-speaking country like Spain or Mexico, Amazon may detect this location and switch to Spanish.
You Clicked a Link in Spanish
Another possibility is you clicked on a link in Spanish that took you to the Spanish version of an Amazon page. This can happen if you click Amazon links in Spanish emails or websites.
New Spanish Language Option
Amazon recently launched improved Spanish language options on its sites. So, for some users, Amazon may have automatically switched their accounts to Spanish to try out the new experience.
How to Change Amazon Language to English
If your Amazon account is stuck in Spanish, here are the steps to change it back to English:
On the Amazon Website
- Go to Amazon.com and log into your account if you aren’t already signed in.
- Find the globe icon at the bottom of the page and hover over it.
- A box will appear with a list of language options. Click on “English” or your preferred language.
- The page will refresh in the language you selected.
On the Amazon Mobile App
- Open the Amazon app and sign in.
- Tap on the three-line “hamburger” menu in the bottom right.
- Scroll down and tap on “Settings”.
- Tap on “Country and Language”.
- Tap on “Language” and select “English” or your preferred language.
- Tap the back button to return to the Amazon app in English.
On the Amazon Mobile Website
- Go to the Amazon website on your mobile browser.
- Scroll to the very bottom and tap the globe icon.
- Select “English” or your preferred language.
- Tap “Save Changes,” and the page will reload in that language.
Change Your Amazon Preferred Language
For a more permanent fix, you can change your preferred language in your Amazon account settings:
- On the Amazon website, go to “Account & Lists” and select “Your Account”.
- Scroll down to “Language and Region Settings”.
- Next to “Your Preferred Language,” click “Change.”
- Select your language and click “Save Changes.”
Contact Amazon Customer Service
If you cannot get your Amazon account switched back to English using the steps above, you can contact Amazon customer service for assistance in reverting your account to English.
The Amazon customer service team can review your account settings and troubleshoot why your account is stuck in Spanish when your language is set to English.
Here are some additional troubleshooting tips if your Amazon still appears in Spanish after trying to change the language:
- Log out and back into Amazon – Sign out of your account and sign back in. This may reset the language.
- Use a different browser – Try accessing Amazon from a different web browser. If it’s still in Spanish, it’s an account issue rather than a browser issue.
- Check your VPN or proxy settings – Turn off any VPN or proxy you are using and access Amazon directly to see if that fixes the language issue.
- Clear your cookies and cache – Sometimes, cached data can cause language setting issues, so try clearing your cookies and cache.
- Check your location services – Make sure location services are not set to a Spanish-speaking country on your device or browser.
- Update your browser and app – An outdated browser or app version could be causing language issues, so update them.
- Change Amazon country/region – Switch your country/region in your Amazon account preferences to one that uses your preferred language.
- Remove Spanish as a browser language – If your browser has Spanish set as an option, remove it so English is the default.
Having your Amazon account suddenly switch to Spanish can be annoying and disruptive. In most cases, it is caused by a simple settings change or glitch that can be easily fixed by updating your language preferences. Paying close attention to your settings, browser, location, and links clicked can help prevent Amazon from switching on its own again. With a few quick tweaks, you can get back to smoothly shopping on Amazon in your language of choice.